IT Support Technician
As an IT support technician, you'll manage daily IT operations activities, supporting the rapid growth of Montonio's team
We usually respond within three days
We’re looking for an internal IT Support Technician to help us manage and configure our IT infrastructure.
As an IT support technician, you'll have the opportunity to support the rapid growth of Montonio's team by setting up computers, configuring software and managing daily IT operations activities.
Expected salary range: 1,400 € – 1,800 € gross monthly.
No bullshit, low bureaucracy
As a young team, we don’t have strict processes or archaic structures. Instead of using legacy software and traditional solutions, we pick and choose the best tools for the job. We believe that people bring their A-game when they have the freedom to work the way they want and when they have room for experimenting.
Your daily missions
- Set up computers of new employees by installing and configuring required software
- Configure our internal IT tools and monitor their usage
- Educate users on basic cyber hygiene, including password security, disk encryption and common cyber threats
- Provide daily IT support to Montonio's employees
Our expectations for you
- Basic knowledge of Windows/macOS/Linux
- Basic knowledge of Bash or PowerShell
- You're ready to work independently, while not being afraid to ask for help if needed
- You’re a skilled communicator – you’re proficient in written and spoken English and are able to explain things to people with differing levels of knowledge
Bonus points
- Knowledge of computer networks and security best practices
- Experience with identity management tools such as Azure AD, OneLogin, or Okta
What's in it for you?
You will join the company at a very opportune time, as we’re a rapidly growing startup with many opportunities to take ownership and supercharge your career. It is a very exciting time that enables the possibility to be part of shaping the company, our products, and our brand.
You will also get:
- Company stock options
- A neat office in Noblessner, Tallinn
- A team of friendly, forward-thinking people that are always there to support each other
- Flexible working schedule and remote working possibilities
- Opportunities to grow and take on more responsibility
So what happens after you apply?
- We will review your application and contact you regardless of the outcome.
- In a positive scenario, you can expect up to 3 calls to be scheduled.
- 1st – To brief you more about Montonio and the role, and to understand your history and experience relevant to this role.
- 2nd – What does the culture of Montonio look like and does it fit you?
- 3rd – Call with the team lead and members, to chat and see the fit.
- Offer!
- Team
- Engineering
- Locations
- Tallinn
- Remote status
- Hybrid Remote
It's your time to shine
Tallinn
Why people love it here
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Competitive salaries
While we wouldn't want people working with us only for money, we do value our people and believe that this should reflect in their compensation.
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Actually transparent stock options
Everyone gets stock options and we take pride in telling you exactly how much your option package is worth instead of presenting you with obscure numbers that never get explained.
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Really nifty health insurance
We're offering a diverse health insurance package that covers a wide variety of health-related topics such as dental care, seeing a therapist, getting new glasses and so on.
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Hardware that works
Laptops, phones, headphones. We'll get you hardware that you can rely on for your work, depending on which cult you prefer following (i.e. Mac or PC, Android or iOS).
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Meet great people and hang out at team outings
People thrive when you let out a bit of steam every now and then. Team outings, dinners, company events and general pizzazz.
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No office politics
Never be afraid to speak your mind freely, it's okay to make mistakes and meritocracy will always prevail.
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Flexible working
The office is a great place to mix, mingle and to spontaneously bounce ideas around. However, we get it - palm trees are also nice. Work remotely if you want to.
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Things move fast here
Ideas get traction, we make fast decisions and are quick to execute.
Our values
💂 Ownership
When working with us, you’ll never be micromanaged or prodded to work. We trust people who we hire, so we let them make their own decisions.
💩 Learn from it, don’t dwell on it
Even the best of us make mistakes, it’s only human. Ask for help, fix the mess, tell your teammates and let’s make sure we learn from it, so we don’t stumble into the same mistakes twice.
🔍 Transparency & clear communication
Always ask the questions you have in your head, say what you’re thinking of and always stay honest with each other. We communicate our decisions and explain the thought processes behind them. Everyone who’s interested can ask questions and make suggestions about where we’re headed and why.
🚀 Ambition and initiative
We work with people who want to do things, who want to grow, who want to learn and with whom we can watch Montonio take off. If you see or hear something you’d like to help with, don’t wait to be asked, but stick your neck out and make yourself heard.
🎁 Delight our customers
At the heart of every little success is a merchant that’s happy with our products, our customer service or the daily interactions they have with us. Our success and growth is a byproduct of offering value to someone else on the market, never forget that.
🙇🏼 Stay humble
You get the idea.
About Montonio
Montonio is an e-commerce checkout orchestration platform, loved by over 3000 merchants in the Baltics, Finland, and Poland. To date, we have raised nearly 14M € from people who built Wise, Bolt, and Pipedrive.
IT Support Technician
As an IT support technician, you'll manage daily IT operations activities, supporting the rapid growth of Montonio's team
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